“We must BE the change we wish to SEE in the world.” ~Gandhi
© 2009 Chrysalis Clear LLC
Chrysalis Clear Training and Spa Programs
1. Spa History – Designed to give an overview of our background and where we are headed as an industry. Great for spa openings to get everyone on board and on the same page.
2. Spa Etiquette and the 5-star mentality - Getting buy-in from all team members can be a challenge. Designed to enhance inter-personal/departmental relationships and bolster personal responsibility. Appropriate for
A. Front Desk
B. Spa Attendants
C. Therapists and Estheticians
D. Management
3. Retail Training – Includes the following components:
A. The Ties that Bind: The Thread that weaves our Treatments to Retail sales.
B. Selling from the Head and Heart: Coming from a heart of service, we educate and offer choices. Plus fun ways to know your client.
C. Product knowledge based on basic cosmetic chemistry so we can answer the question on everyone’s lips, “Why’s THAT in there?”
D. WIFM – the radio station we are all tuned in to (What’s In It For Me?) and how to buy time on your customer’s show.
4. Anatomy of a Great Spa Treatment – Theory and hands-on. What makes for a GREAT experience and how to improve on what you are already doing with some new tips and tricks that will engage client and service provider alike.
5. Employee Empowerment – Statistics show professional engagement leads to a better bottom line.
Other Programs Available
Survive to Thrive to Flourish
Three New Ways to Empower your Life for
Total Body,
Mind and Spiritual Wellness
Course of Action
Master the Core Elements of human nature that determine our entire
Life Experience
Conquer Your Fear
Learn the Power of the Bold Request
Longevity
How Mental Attitude
Plays a Role
Empowerful Beauty from the Inside Out
Let us design a customized program to fit your needs.